Frequently Asked Questions.

Reservation Procedures

All reservation will be proceeding if you book to . Your reservation will be reply within 1 x 24 hours. If your reservation is not confirmed our staffs will inform you and give the other suggestion. Since there are certain preparations, booking 2 days in advance or before is highly recommended.


All prices mentioned in this web site are in US Dollars per person or family group and are only available through the website online bookings. The total amount is the final amount that you will be charged and includes all tax charges and service fees.

Are your tours in English?

Yes, all of our guides Speak Excellent English , as our number one priority is to provide great insider tours for English speaking

What happens when it rains?

Because Bali is an amazing island to experience no matter what the weather condition are like, we offer our tours rain and shine.

What about the kids?

Ayung White Water Rafting Bali are a great way for families to experience the Bali adventure together, and we know kids will love our rafting and fun guides. We are also offering special family tours, which are specially designed for families travelling together. If you have children younger than age 10, please do us a favor and let us know by e-mail :
Do you accept credit card?

For all our tours we accept only cash IDR (Rupiah), $ (American Dollar), Euro.


Cash, Bank Transfer

Cancellation Policy

Bali Sunrise Trekking reserve the right to cancel or amend any tour due to water or weather conditions. If we have to cancel a tour due to such circumstances, you will receive a full refund or alter to another tour program.

You will receive no refund


Jalan Raya Temesi no 99X, Desa Temesi,Gianyar,Bali-Indonesia 80511
Phone: +62 813 3880 4051
+62 813 3880 4051